tag:blogger.com,1999:blog-1335839831734070531.post2951439670902925461..comments2023-12-27T07:20:21.159+11:00Comments on Canister & Grape - A Website for Wargamers: Thank you Battlefront, and goodnight...Millsyhttp://www.blogger.com/profile/17580692168847505881noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-1335839831734070531.post-9235023220871287522011-12-27T21:25:05.467+11:002011-12-27T21:25:05.467+11:00There are laws concerning the selling of goods in ...There are laws concerning the selling of goods in the EU and of course they should (and do) apply. So no Battlefront cannot indulge in price-fixing, end of.<br /><br />If we want to think about B&M stores competing in the internet age, they have to adapt. Suggestions; charge for the gaming they offer, set up a membership scheme so that members of the shop get a discount.<br /><br />Of course now Maelstrom and Battlefront have reconciled.Veni Vidi Vicihttps://www.blogger.com/profile/18444234905441573466noreply@blogger.comtag:blogger.com,1999:blog-1335839831734070531.post-40164285413086262612011-03-01T08:18:46.443+11:002011-03-01T08:18:46.443+11:00As I said in my post...
"There is, however, ...As I said in my post...<br /><br />"There is, however, nothing to stop them forming some sort of buying group and ordering in volume themselves to get discounts that way. They could offer better loyalty programs, more personal service, painting workshops and a whole host of other services online retailers cannot."<br /><br />People are treating this as solely a price issue when it's not. An online retailer cannot offer the customer service and range of support activities that a storefront can. If you are 10% more expensive in store but support your customers in other ways they will be loyal. <br /><br />Customer loyalty counts for a great deal and is one of the main reasons Maelstrom became and remain so successful. I've had far better service and responsiveness from them than from the local CBD games store here. My local store at home is a different kettle of fish and I have and will continue to support them with my custom in addition to online purchases.Millsyhttps://www.blogger.com/profile/17580692168847505881noreply@blogger.comtag:blogger.com,1999:blog-1335839831734070531.post-2792908792675618042011-03-01T01:49:11.391+11:002011-03-01T01:49:11.391+11:00>Why does the price stop people from using mini...>Why does the price stop people from using miniatures bought outside a store in their games at the store though? It makes no difference at all what you pay or where you got the miniatures from. They work just as good on the table.<br /><br />The problem is that shops will eventually stop supporting games they don't get sales for.<br /><br />If they don't sell FoW or some other game then why would they bring it in and if they don't bring it in why would they support it with gaming time or events?<br /><br />> Rather than whine about online retailers, the B&M folks should differentiate themselves. <br /><br />How? When online stores take the lion share of sales of popular ranges where are these stores going to get their sales from to even be in operation?Event Horizonhttps://www.blogger.com/profile/14642083920655224060noreply@blogger.comtag:blogger.com,1999:blog-1335839831734070531.post-41348415226940608812011-02-28T20:12:58.138+11:002011-02-28T20:12:58.138+11:00redmanphill, I'm curious as to how you think s...redmanphill, I'm curious as to how you think selling product at the best possible price and providing a speedy, reliable service is "bullying". To bully someone is to mistreat them or harm them in some way. Maelstrom do the very OPPOSITE of that to their customers.<br /><br />The main reason B&M retailers cannot compete on price is selling by volume so smaller margins are acceptable. There is, however, nothing to stop them forming some sort of buying group and ordering in volume themselves to get discounts that way. They could offer better loyalty programs, more personal service, painting workshops and a whole host of other services online retailers cannot.<br /><br />Rather than whine about online retailers, the B&M folks should differentiate themselves. There is room for both where they are good at what they do and treat folks right.Millsyhttps://www.blogger.com/profile/17580692168847505881noreply@blogger.comtag:blogger.com,1999:blog-1335839831734070531.post-90855400900285171762011-02-28T19:58:04.624+11:002011-02-28T19:58:04.624+11:00I find it very interesting and I have watched this...I find it very interesting and I have watched this arguement develop a lot over the last few days. If Maelstrom have such a strong discount that it becomes the main seller of the product it will harm the product. This will happen due to the fatc that normal stores won't stock the product as they can't sell it. That in turn reduces the advertisement of having a big wall of stock in the shops. Eventually as stores don't sell the game they may then ban it being played in the shops. All this is bad for Battle Front miniatures.<br /><br />Don't forget that Maelstrom games (who I marginally support in this case) are trying to bully Battle Front and the customers. They are also looking for profit and are doing so not for the sake of the customers but for their business. Selling at a low price does look like they are supporting the customers but don't be fooled. By selling like this they are bringing in big profits and disadvantaging the other retailers, who also want to support customers! Believe me they have dirty hands in this too.redmanphillhttps://www.blogger.com/profile/17002244242974401076noreply@blogger.comtag:blogger.com,1999:blog-1335839831734070531.post-44219124226238924242011-02-27T07:33:07.269+11:002011-02-27T07:33:07.269+11:00Hi Zac,
Thanks for the comment.
Why does the pri...Hi Zac,<br /><br />Thanks for the comment.<br /><br />Why does the price stop people from using miniatures bought outside a store in their games at the store though? It makes no difference at all what you pay or where you got the miniatures from. They work just as good on the table.<br /><br />People who feel they should support their local game store will do so anyway. Our local game store can't (or won't) compete on price but Rowan is a decent bloke who helps in plenty of other ways. That's how the game stores should compete if price is not an option.Millsyhttps://www.blogger.com/profile/17580692168847505881noreply@blogger.comtag:blogger.com,1999:blog-1335839831734070531.post-19366423565349459342011-02-27T03:41:25.553+11:002011-02-27T03:41:25.553+11:00> How does that help gamers though, especially ...> How does that help gamers though, especially ones without access to a good local games store?<br /><br />It helps them because it stops gamers coming in and using gaming facilities with figures they purchased from an online retailer for less money than the B&M retailer can sell them.<br /><br />For every gamer that buys at their local store there is at least one that won't (probably more) and large online retailers can price product at levels that isn't competitive. <br /><br />It might be price fixing but I tend to look at it as levelling the playing field so local retailers can stay competitive.Event Horizonhttps://www.blogger.com/profile/14642083920655224060noreply@blogger.com